By the time a team hits rock bottom, it will be packing not just poor performance but the baggage of interpersonal resentments and grudges. When teams and leaders expend their emotional labor on grievances, the actual work gets forfeited along with any positive impact.

Don’t wait. Every team can refine its skills, use tools, and build effective practices to strengthen its engagement and performance. Teams want to work better together, they usually just don’t know how. This is the time!